Sydney Data Recovery can recover data from all types of tapes
and formats. If you need data recovered from a tape cartridge,
regardless of type, age, or format call us 24 hours a day to begin
your recovery process or simply fill out our online evaluation
form.
SDR has recovered data successfully from tape cartridges experiencing
a wide range of failures including:
Accidentally erased tapes
Broken or de-spooled backup tapes
Damaged tape header or misalignment of drive heads
Water, smoke, or fire damaged media
Corrupted files due to electrical or mechanical failure
Our Data Recovery Process
Once your media is received by SDR, it is immediately logged
into our system. At this point, you will receive an email
from your SDR customer care professional who will confirm
receipt and gather further information to help guide the
SDR laboratory engineer. The tape is then quickly sent
into the laboratory for evaluation.
Our experienced tape recovery specialists will thoroughly
examine your tape for damage before any attempt is made
to read the data.
Carefully securing a copy of the tape cartridge is the most
vital part of this procedure, especially if the tape is
worn or damaged in any way. Our tape recovery specialists
have the expertise to thoroughly examine your tape before
reading it. Only then will they perform a low-level read
in order to create a working copy of your data. No recovery
will ever be performed on the original media. This policy
is in place to make sure that the original data is never
compromised in any way.
As soon as the evaluation is complete, your customer care
professional will contact you to inform you of the results.
If data recovery is possible, a quotation will immediately
be faxed or e-mailed to you for your approval.
