Data loss from desktop computers can be recovered in our data recovery lab in almost all cases. Whether you are suffering from a physical hard drive failure or an operating system crash, our expert data recovery professionals can get down to the root cause to fix your data loss problem.
If you are suffering from a major desktop failure or system crash we highly recommend that you shut down your computer to prevent any further data damage and call one of our data recovery specialists to walk you through our evaluation process and to answer any questions that you have regarding the project.
Our Desktop Recovery Process
You can start the recovery process now and receive a job tracking number by filling out our online evaluation form. You will need to ship the media to our laboratory. We recommend Express Post or TNT for your shipment. Remember that if you need help, you can contact a representative 24 hours a day, worldwide.
When we first receive your hard disk it is logged into our tracking system if you have not already received a job number. One of our helpful client services representatives will contact you and verify any important information we may need. You may also complete an evaluation form and include it with your media. The hard disk is then quickly sent into the laboratory for evaluation.
Our engineers will then evaluate the hard disk within 4 to 6 hours and create the best solution for your particular situation. You will be sent a laboratory report and quotation detailing the problems and failures found, the time needed to recover the data, and the cost.
Once we receive your authorization to proceed, our technicians will attempt to recover the critical target data from your hard disk. The recovered data is then transferred to a secure media and taken through a quality control check to insure validity.
Depending on the type of service you requested an average recovery could take as little as 12 to 24 hours.
